Returns:

Due to the nature of the goods we sell, customers are responsible for the transportation of refunds.We can collect goods requiring a refund, however, a transportation charge (same as delivery charge for your delivery zone) and a handling charge of 15% will apply.Any items incorrectly delivered will be collected and replaced free-of-charge.Refunds can be requested through your dashboard or by calling us on 0203 917 4440 (option 1).Please click here to view full terms and conditions.Link to https://fulhamtimber.co.uk/terms-conditions

Delivery:

We deliver to London and the home counties - please see the map above to see if your desired delivery zone is covered. Please note that delivery is kerbside only, our drivers cannot assist with moving goods onto the property/site but may do at their own discretion.Person(s) must be on-site to accept any Fulham Timber deliveries.