Returns:

Due to the nature of the goods we sell, customers are responsible for the transportation of refunds.We can collect goods requiring a refund, however, a transportation charge (same as delivery charge for your delivery zone) and a handling charge of 15% will apply.Any items incorrectly delivered will be collected and replaced free-of-charge.Refunds can be requested through your dashboard or by calling us on 0203 917 4440 (option 1).Please click here to view full terms and conditions.Link to https://fulhamtimber.co.uk/terms-conditions

Delivery:

We deliver to London and the home counties - please see the map above to see if your desired delivery zone is covered.Please note that delivery is kerbside only, our drivers cannot assist with moving goods onto the property/site but may do at their own discretion.Person(s) must be on-site to accept any Fulham Timber deliveries.